Advancing Citizen Advocacy Conference February 11-12, 2023 Heather Buck & Jennifer Smith Heather’s involvement with Citizen Advocacy South Australia began in 1987. This was her advocacy orientation for a blessed role, which is still current, and includes both informal and formal components. She has been on the Board for most of that time since 1989, except for a couple of short breaks over those years. Heather is currently Vice Chair and Public Officer. She has also served the Board in the capacity of Chair, and as facilitator of Citizen Advocacy South Australia’s Program Committee. She has also maintained a close interest in the annual relationship/program review. Heather has been fortunate in participating in three CAPE teams, and is a core member of the Citizen Advocacy Study Group. https://www.citizenadvocacysa.com.au/ __________ Jenny was a founding member of Capricorn Citizen Advocacy and is herself a Citizen Advocate. As the current President of Capricorn Citizen Advocacy, Jenny has been actively involved with this organisation since its inception. She is a core member of the Citizen Advocacy Study Group. Jenny is Capricorn Citizen Advocacy’s delegate to the recently formed Queensland Independent Disability Advocacy Network. She is a former Director of Disability Advocacy Network Australia, and a former Deputy Chairperson of the Queensland Disability Advisory Council. For several years, Jenny participated in the Combined Advocacy Groups of Queensland, as well as the Advocacy Development Network. Jenny’s strong commitment to Citizen Advocacy has seen her participate in Citizen Advocacy conferences, CAPE teams and other evaluations, and reviews of both Citizen Advocacy programs and service providing agencies. Jenny currently works for Queensland Advocacy for Inclusion as a Decision Support Advocate. Prior to that, she worked for three years as an NDIS Appeals Advocate. She has a strong appreciation of the various forms of social advocacy for people with disability. https://www.capca.org.au/ Statement of Endorsement: The conference organisers wish to provide free access to all of the recorded papers presented at this conference. However, this open access should not be taken as an intentional endorsement of all content. Viewers and students of Citizen Advocacy should exercise careful judgement as to the effectiveness and consistency of some advice, perspectives and recommendations against their own understanding of the Citizen Advocacy Model.