1209: Re-Thinking The Healthcare Payment Experience With Tech
Patientco is a payment technology company headquartered in Atlanta, GA founded specifically to re-think the healthcare payment experience. The company believe that patients and health systems deserve better than the status quo. So they built easy-to-use technology that ensures health systems maximize patient payments.
Patientco CEO and Co-founder Bird Blitch joins me on the Tech Talks Daily Podcast. Bird is an entrepreneur who is striving to make the patient financial experience an economic growth engine for health systems. He came up with the idea for PatientCo after he and his wife had their first child and were subsequently flooded with bills from several different providers. Bird found this process to be overwhelming and created PatientCo to make healthcare payments easier and more convenient.
As an entrepreneur striving to make the patient financial experience an economic growth engine for health systems, I learn where the idea came from and what inspired him to solve these problems? We also talk about the issues regarding billing in the healthcare industry and how technology can be used to combat these problems and much more. ... https://www.youtube.com/watch?v=j1Qiw7ZY3TY
Regular listeners will remember that I recently interviewed Adobe’s Colin Morris about how voice-based interfaces have suddenly become a significant tool for marketers. But, it’s not just voice: marketers are gravitating both to voice and text-based computer conversation (e.g. chatbots) to engage with customers.
PullString is the only company enabling conversations on Amazon Echo, Alexa Google Home, as well as text-based computer conversations on Microsoft’s Skype and Facebook’s Messenger.
As these platforms surge in popularity with consumers, PullString is seeing a similar surge in demand from companies that want to build branded chatbot experiences on these platforms.
Today's guest is Oren Jacob, and he is the CEO and co founder of Pullstring but also has a very rich history,
Steve Jobs and Ed Catmull had personally chosen Oren to lead Pixar’s internal tech team as CTO, where he worked on Toy Story, Toy Story 2, A Bug’s Life, and Finding Nemo.
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https://www.youtube.com/watch?v=RVSP3bbsjSI
Vivek Patni, CEO, and Co-Founder of Lavanya Plus, joins me on my daily tech podcast to talk about the recent launch of WeMa Care. The new CareTech solution is aimed at helping businesses – including fintech heavyweight Global Payments – to provide advice, support, and referrals so informal carers can arrange care services on behalf of their loved ones. For context, there are 8 million informal carers in the UK, with 18% of full-time workers also providing some form of unpaid care for someone close to them; of them, 88% say their employer provides no support; 46% feel lonely or isolated as a result of their caring responsibilities, and 82% do not feel comfortable talking about their caring responsibilities at work. Vivek reveals why he believes that CareTech could ease the ever-increasing pressure faced by informal carers. He also believes that such technology can also help businesses to offer some long-overdue support to employees, who currently feel torn between fulltime employment and care responsibilities. As we approach the cold winter months that will impact vulnerable individuals and, consequently, the people who care for them, I explore how CareTech could help employers provide greater support to their families.
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https://www.youtube.com/watch?v=dqv7Lh4ncMI
According to Statista, live music industry revenue in the United States is on track to reach 11.99 billion USD in 2021 (up from 9.28 billion USD in 2015). But what setbacks could stall this foreseen growth? One of the greatest challenges plaguing the live music industry is a lack of robust data, a problem that live music data company Viberate is perfectly positioned to solve.
On the Viberate platform, entities are organized by event, festival, artist, venue, genre, subgenre, city, and country. Entities are crowdsourced with the help of over 20 thousand contributors, and each and every entry is then curated by a team of 70 full-time database curators.
Viberate also taps into the API's of major ticket vendors, which provide tens of thousands of events daily (contributors can add events manually as well). Artist profiles are also rich with content and always up-to-date, since Viberate sources the content from entities' official sources and enrich the content with metadata.
To date, the Viberate database includes: 1/2 million artists 1/2 million events 150,000 venues 5,000 festivals Viberate Co-Founder and COO Vasja Veber joins me on the podcast to discuss how Viberate is solving a major pain point in the live music industry. Vasja tells me how "You can't develop anything using the current data in the live music business. It's just too unstructured. It's also hard to keep the information updated. Standardization is our only way forward."
Viberate aims to standardize and map the entire global ecosystem for live music, becoming something akin to IMDb, a single, verified, and artist-approved source for music information. To accomplish this, the Ljubljana-based startup uses a carefully calibrated mix of crowdsourcing and curation, and blockchain, incentivizing contributors and supporting artist control of assets and information.
"Blockchain has become the long-overdue catalyst for the music industry to update its policy and business models toward music-makers and to provide quick and seamless experiences for anyone involved in creating or interacting with music," notes Viberate advisor, blockchain advocate, and musical innovator Imogen Heap.
"Anything that involves music-makers being independent and having space where they can reach out to anybody who wants to make business directly with them is a really positive thing."
Vasja Veber explains how he and his team are doing for music what IMDb does for the movies.
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https://www.youtube.com/watch?v=13SfJUih2j4
Are you intrigued by how technology can enhance employee productivity in today's evolving workplace? Join us as Neil Hughes welcomes Sam Naficy, the visionary CEO of Prodoscore, to delve into the future of workplace productivity and the innovative tools shaping our work environments. In this engaging episode, we explore how Prodoscore's cutting-edge technology harnesses APIs, AI, and machine learning to revolutionize employee productivity tracking, offering insights and opportunities for companies to thrive in a hybrid work model.
Sam Naficy brings a wealth of experience as a serial entrepreneur with a remarkable journey from founding a pharmaceutical brokerage to leading the world's premier provider of intelligent video-based surveillance services.
Now at the helm of Prodoscore, Sam shares how this platform is not just about monitoring productivity but fostering a culture of transparency, trust, and high performance within organizations. We'll dive into the balancing act between maintaining employee privacy and boosting productivity, debunking the myth of invasive surveillance technologies. Sam explains how Prodoscore prioritizes an employee-centric approach, providing individuals with the tools to understand and enhance their work patterns.
Listeners will also gain insights from Sam's entrepreneurial journey, emphasizing the importance of focus, intuition, and the drive to innovate. From success stories highlighting Prodoscore's impact on government agencies to practical advice for young entrepreneurs, this episode is packed with invaluable lessons and forward-thinking strategies.
As we shift towards more flexible work arrangements, tools like Prodoscore are becoming essential components of the modern tech stack, ensuring that productivity and satisfaction go hand in hand. How can leaders implement these technologies effectively to support their teams? What does the future hold for workplace productivity?
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https://www.youtube.com/watch?v=MjLXfK2Ilr8
Today's episode explores remote teams, the humanization of onboarding, and company culture in remote startups with Katerina Sukhenko, founder & CBDO at Postoplan. In just 14 months, Katerina led the company to reach $1M revenue and expanded its customer network to 112,000 clients.
Postoplan is a marketing platform that calls itself better than Buffer or Hootsuite. It's a fully remote company, and its' employees are working from 18 countries and help marketers & entrepreneurs across the world to build more efficient social media strategies.
Katerina shares her story, and the startup's mission is to help small businesses to work in social networks. We discuss how it's the only platform that allows users to create and post content free of charge and without any time limits and why she is passionate about marketing automatization.
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https://www.youtube.com/watch?v=2IjrPooI36c
DroneShield is a worldwide leader in counter-UAS security and technology. The company develops pre-eminent UAS security solutions that protect people, organizations and critical infrastructure from intrusion from UAS threats. Its leadership brings world-class expertise in engineering and physics, combined with deep experience in defence, intelligence, and aerospace.
I wanted to learn more about how this anti-drone company uses AI to jam or shoot drones out of the sky. Matt McCrann, US CEO of DroneShield (DRSHF), breaks down types of attacks, potential risk, rise in drone use age, etc.
Matt elaborates on both the benefits and downfalls of drone use and discusses how the use of drones will shift the type of attacks we see in modern warfare. But most importantly, he also provides insights on how destructive attacks can be prevented.
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https://www.youtube.com/watch?v=y04RYyAJj4w
Campaign Monitor is a global software-as-a-service company specializing in email marketing with the mission of providing customers with the tools to create meaningful connections with their audience.
Together with Emma and Delivra, they strive to provide the best product and services for their customers, ranging from email marketing platforms for teams of all sizes to easy-to-use tools that allow marketers to send targeted newsletters to grow their business.
Shane Phair is the CMO of Campaign Monitor. While, unsurprisingly, GDPR has presented challenges for Campaign Monitor, the company firmly believes that this development as saved email marketing.
I invited Shane onto my daily tech podcast to talk about how engagement levels have been affected following GDPR, as well as their overall customer growth. We also discuss trends around what works and what doesn't work when sending targeted newsletters to grow their business along with the challenges and opportunities in email marketing. I also ask what bad habits marketers should retire in 2019.
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https://www.youtube.com/watch?v=LvWzRBmAOnY
Karoli Hindriks, an Estonian entrepreneur, has made a major pivot in her business that has proven to be a game-changer for her company, Jobbatical. In 2018, the company was recognized by Forbes as one of Europe's 10 most exciting technology SMEs. However, as Karoli noticed that the biggest problem for her clients in international hiring was not the hiring process but getting people into the country, she decided to take an incredible leap of faith.
Karoli decided to focus on automating the immigration and relocation process, providing businesses with a way to retain talent amidst a growing global skills shortage. Her new business model, which removes the friction of labour mobility, became more critical than ever in 2022 as worker priorities continue to shift in favor of borderless working in the wake of the pandemic.
As a result, business has been booming for Jobbatical, with 8x ARR growth in the past 12 months alone. Karoli's entrepreneurial spirit began early, founding her first company at 16 and becoming the youngest inventor in Estonia to have a registered patent. By the age of 23, she became the youngest-ever CEO at MTV. In 2021, she gave a talk at TED@Monterey, becoming the first person from Estonia to ever speak on the main TED stage in the US.
Karoli's TEDtalk, "Why Passport Needs an Upgrade," has been translated into twelve languages. In 2020, the EU Council named her one of 8 most inspiring women in Europe, and this year EU-Startups named her one of the 50 most influential women in the European startup and VC space for the seventh year running.
Karoli shares her story, Jobbatical's journey, the importance of hiring beyond borders, why being resilient in business is critical for success, and her famous Happy Dance in Times Square.
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https://www.youtube.com/watch?v=BYijuwTRIWI
Spin provides dockless electric scooters in more than 60 markets in the US, including San Francisco, Los Angeles, Washington DC, Charlotte, and Miami. Their regulatory team led the nation's first stationless mobility permit system with the Seattle Department of Transportation.
It's also the micromobility arm of Ford. The company prides itself on putting riders' safety first, working closely with local governments, and scaling its fleet responsibly.
As the company expands across Europe and recently launched in the UK, I wanted to learn more about how technology is enabling Micromobility to deliver a convenient, clean, and cost-effective travel choice instead of buying a car or using ride-hailing services that increase congestion and pollution.
In the US, Spin has seen its ridership bounce back faster than public transit, competing with both walking and driving. It makes sense, wanting to be out in the great outdoors than cramped next to a man spreader on the tube or train.
Felix Petersen, head of Europe at Spin, discusses the current deployment of e-scooters in the UK and Europe. We also talk about using tech to build sustainable transport solutions and how E-scooters' usage patterns have risen since Covid-19.
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https://www.youtube.com/watch?v=wgdQ0KjfGhU