Panelist/Discussants: Rebecca Blanco, Specialist, Office of Community Planning and Development, US HUD Region IX; Kara Douglas, Principal Planner, Affordable Housing, Contra Costa County; John T. Nagle, Attorney at Law, Goldfarb & Lipman LLP Sponsor: Berkeley Program on Housing and Urban Policy Expert panelists discuss federal efforts to stabilize neighborhoods in crisis and recent proposals by the Brown Administration to eliminate redevelopment programs.

Have you ever thought to yourself, “There must be a better way?” Higher education, as a complex value delivery system, is particularly challenged to reevaluate old ways of doing business. We are often our own worst enemy. Our management “gut reactions,” are not always to be trusted. In this presentation, Dr. Olsen describes the lean thinking approach to process improvement, shares his experience with improvement efforts at Cal Poly, and provides insights on how changing one’s thinking can open the door to finding better ways to get better.