Planes, Trains & Automobiles: BKK (Bangkok) Thai Air, using MAAS, to HOME via LHR and GWR railway
This journey was from Bangkok to Westbury UK, using Thai Air and in the UK using GWR railway (although because of works at Paddington the first part was Taxi).
I show this journey in full, it's 47 minutes, to highlight the issues with disability assistance and all of these services are meant to make the journey easier, but as you'll see this was fraught with issues.
Please note the GWR journey was booked well in advance.
1) Thai Air -- check in changed my previously booked seat and did not tell me.
2) Check in -- asking me inappropriate questions about my problems.
3) During the check in (baggage search) I was forced to take off my shoes, and there was no SHOE HORN to help put them back on and no help to do so.
4) In London, no wheelchair at the plane, only 20 foot from the buggy did a wheelchair appear.
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https://www.youtube.com/watch?v=WCgbgQGMsH0